Return Policy
Last updated: September 1, 2026
We want you to be happy with your FRUITSTAND purchase. If something isn’t right, contact us at info@fruitstandny.com within 14 days of delivery to request a return or exchange.
Returns
To be eligible for a return, merchandise must be:
- Unworn and unused
- Unwashed
- In its original condition
- Returned with original tags attached
Once your return is approved, please ship it back within 7 days and provide tracking information.
Returns sent without prior authorization may be refused or returned to sender.
Refunds and Store Credit
Approved returns are issued as store credit by default after the item is received and inspected.
If you prefer a refund to your original payment method, you may request one.
Refunds and store credits are generally processed within 5–10 business days after we receive and inspect your return. Your bank or payment provider may require additional time to post a refund.
Shipping Costs
Original shipping charges are nonrefundable.
Customers are responsible for return shipping unless the item received was defective, damaged, or incorrect.
If your order received promotional free shipping, we may deduct the original outbound shipping cost from your refund where permitted by law.
Final Sale
The following are not eligible for return or exchange:
- Sale items
- Items identified as part of a limited drop
- Collaboration items
- Merchandise specifically marked Final Sale
Any applicable final-sale designation will be displayed on the product page or at checkout.
Exchanges
Exchanges for another size or style are available subject to inventory.
If the requested replacement is unavailable, we can issue store credit instead.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact info@fruitstandny.com as soon as possible.
We may request photographs or other information to evaluate the issue. For approved defective, damaged, or incorrect-item claims, FRUITSTAND will cover the applicable return shipping costs.
Return Shipping
Approved returns should be sent with tracking to:
FRUITSTAND® LLC
Returns Department
3730 Review Avenue, Suite 202
Long Island City, NY 11101
FRUITSTAND is not responsible for return packages lost in transit without valid tracking or proof of delivery.
Promotional Items
Stickers and complimentary promotional items included with an order generally do not need to be returned.
Extended Return Consideration
Active-duty U.S. military and U.S. Foreign Service personnel whose official duties prevent them from meeting the standard return deadlines may contact us for additional consideration.
Your Legal Rights
Nothing in this policy limits any consumer rights or remedies that cannot legally be waived under applicable law.
Contact
For returns, exchanges, or questions: